Can you explain the concept of a user journey map and how you create one?
Medium difficulty
Medium questions delve deeper, challenging you to apply your knowledge to common scenarios. They test your ability to think on your feet and adapt your basic skills to real-world contexts.
Technical question
Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.
Here's a hint
Begin by describing the purpose of a user journey map and its importance. Then, outline the key steps you take to create one, such as research, identifying touchpoints, and mapping user emotions. Use examples if possible.
Companies asking this question
49 companies on interview.study have asked this question in the past year.
