Tell me about a time when you had to lead a cross-functional team to implement a major operational change. How did you ensure buy-in and success?

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Provide a specific example and focus on the strategies you used to communicate the vision, manage conflicts, and keep everyone motivated. Highlight measurable outcomes to showcase the success of the change.