Describe a situation where you had to upsell a product or service to a reluctant customer. What was your strategy?

Medium difficulty

Medium questions delve deeper, challenging you to apply your knowledge to common scenarios. They test your ability to think on your feet and adapt your basic skills to real-world contexts.

Behavioral question

Behavioral questions assess how you've handled past situations, providing insight into your experience and personal qualities. Reflect on real examples from your history to demonstrate your skills and character.

Here's a hint

Think of a specific instance and focus on your approach and tactics. Highlight how you identified the customer's needs, addressed their concerns, and demonstrated the added value of the upsell.

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