Discuss a time when you had to change a deeply ingrained negative perception about a client. What strategies did you use?
Hard difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Behavioral question
Behavioral questions assess how you've handled past situations, providing insight into your experience and personal qualities. Reflect on real examples from your history to demonstrate your skills and character.
Here's a hint
Provide a specific example, focusing on the actions you took and the strategies you employed to shift your perception. Highlight your ability to stay professional and open-minded.
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