Imagine a team of engineers wanting to know why certain users aren't engaging with a certain push feature. They have created a survey in modal with yes/no questions and free-choice text fields. What feedback would you give them at this point?

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Situational question

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Here's a hint

Discuss the importance of understanding the user journey and how a mix of qualitative and quantitative questions can provide richer insights. Address potential pitfalls of free-choice text fields, like ambiguity or lack of actionable data. Recommend...

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