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Explain how you would manage a situation where a key customer’s needs conflict with the company’s strategic goals.

Hard difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a hint

Be honest about your priorities. Show how you balance customer needs with company goals by giving a specific example. Emphasize collaboration, negotiation, and finding a mutually beneficial solution.

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