Interview questions asked at AT&T

How would you design a user onboarding experience for a complex application?

Describe how you would conduct a stakeholder analysis for a complex PR campaign.

How do you deal with repetitive customer issues?

Explain your candidate sourcing process for difficult roles.

Describe your familiarity with QA methodologies.

How do you conduct a forensic investigation after a security breach?

What is your strategy for improving a client's public image in a controversial industry?

Describe your approach to handling customer pushback on pricing or product changes.

How do you test for accessibility compliance in a web app?

How do you document a bug when you find one?

How do you handle damage control for viral negative news about a client on social media?

How do you define project scope?

What is your experience with handling employee layoffs and terminations?

Approach to building and maintaining a positive public image

Describe your experience with paid advertising.