Interview questions asked at Coupang

How have you used negotiation to change an outcome

Handling a situation of missing a deadline

Describe a time you received positive feedback from a customer. What was the situation and what did you do?

How do you build a strong rapport with customers?

Tell me about a public challenge you faced

Using data analysis to address a challenge and the resulting recommendations

What kind of team player are you

Describe a time you led a cross-functional team to resolve a complex customer issue.

Unexpected performance rating experience

Failing to meet a deadline and remedying the situation

Have you led a team and what was your experience

Can you explain the difference between qualitative and quantitative data?

How do you simplify complex explanations

Favorite professional experience and its impact

What motivates you to improve