Interview questions asked at Discord

How have you used negotiation to change an outcome

How do you ensure effective communication with clients during a project?

Tell me about a public challenge you faced

Unexpected performance rating experience

Failing to meet a deadline and remedying the situation

How do you build a strong rapport with customers?

How do you communicate with a struggling team to align goals

What is the biggest challenge in customer success today?

What strategies do you use to identify potential customer issues?

Describe a time you managed multiple sales accounts. How did you prioritize and manage your time?

When were your assumptions proven wrong

Describe a time you led a cross-functional team to resolve a complex customer issue.

What is the importance of follow-up in sales?

Have you led a team and what was your experience

Describe challenging a teammate's unpopular view