Interview questions asked at Ford

How do you handle setbacks

How would you create a process flow diagram for a business process?

How do you ensure effective communication with clients during a project?

Incident where you took extra responsibilities for team success

How do you develop a strategic plan for a client?

What's important to you in a company

Describe your experience developing and implementing operational improvements for a client.

How have you used negotiation to change an outcome

Qualities appreciated in coworkers

Handling a situation of missing a deadline

Can you explain the importance of follow-up in customer success?

How do you build a strong rapport with customers?

Tell me about a public challenge you faced

What strategies do you use to identify potential customer issues?

Describe a time you managed multiple sales accounts. How did you prioritize and manage your time?