Interview questions asked at Highspot

How do you ensure effective communication with clients during a project?

How did you enhance a past company's services

Handling new requirements mid-project

When did you display work integrity

How do you handle a client resistant to your recommendations?

Decision making and productivity in unclear scenarios

Handled a difficult situation and solution

Describe your experience developing and implementing operational improvements for a client.

Time you exceeded expectations to make a significant impact

How do you stay updated with industry trends and developments

How do you build a strong rapport with customers?

Tell me a time you adapted to change

What is the biggest challenge in customer success today?

Unique contribution from past experience

Describe a time you led a cross-functional team to resolve a complex customer issue.