Interview questions asked at Huawei

Describe your experience developing and implementing operational improvements for a client.

When were your assumptions proven wrong

Unexpected performance rating experience

Describe a time you received positive feedback from a customer. What was the situation and what did you do?

Failing to meet a deadline and remedying the situation

What is cold calling, and how do you prepare for it?

How do you build a strong rapport with customers?

What is the biggest challenge in customer success today?

How do you approach ambiguous problems

Describe a time you led a cross-functional team to resolve a complex customer issue.

Have you led a team and what was your experience

Explain why customer retention is important in sales.

What is the importance of follow-up in sales?

Time you felt you couldn't do something and how you got through it

Can you explain the difference between qualitative and quantitative data?