Interview questions asked at Microsoft

How do you ensure effective communication with clients during a project?

What's important to you in a company

How have you used negotiation to change an outcome

Describe your experience developing and implementing operational improvements for a client.

Qualities appreciated in coworkers

Handling a situation of missing a deadline

Tell me about a public challenge you faced

What is the biggest challenge in customer success today?

Unexpected performance rating experience

Failing to meet a deadline and remedying the situation

What strategies do you use to identify potential customer issues?

Describe a time you led a cross-functional team to resolve a complex customer issue.

When were your assumptions proven wrong

How do you approach ambiguous problems

Can you explain the difference between qualitative and quantitative data?