Interview questions asked at United Healthcare

What is stakeholder analysis and its importance?

How do you handle setbacks

How do you stay current with industry trends and best practices in business analysis?

How would you create a process flow diagram for a business process?

How would you design a comprehensive risk management framework for a large organization?

How do you ensure effective communication with clients during a project?

Incident where you took extra responsibilities for team success

How do you handle a client resistant to your recommendations?

What's important to you in a company

How have you used negotiation to change an outcome

Describe a time you received positive feedback from a customer. What was the situation and what did you do?

Handling a situation of missing a deadline

Tell me about a public challenge you faced

Describe a time you led a cross-functional team to resolve a complex customer issue.

Unexpected performance rating experience