Interview questions asked at Verizon

Describe a time you received positive feedback from a customer. What was the situation and what did you do?

How do you build a strong rapport with customers?

Tell me about a public challenge you faced

Qualities appreciated in coworkers

How do you integrate customer voice into product development?

Describe a time you led a cross-functional team to resolve a complex customer issue.

Unexpected performance rating experience

Failing to meet a deadline and remedying the situation

Describe a time you managed multiple sales accounts. How did you prioritize and manage your time?

Can you explain the difference between qualitative and quantitative data?

Describe challenging a teammate's unpopular view

Where do you see yourself in 5 years

Why do you want to work here

Handling high work volume in current role

Time you led a project