Interview questions asked at Citi

Time you exceeded expectations to make a significant impact

Time you faced a difficult decision affecting others

Describe how you optimized a poorly performing backend service and the steps you took.

First action item if hired

Can you describe the main steps in a business analysis process?

What is a business model canvas, and how do you use it?

How do you stay current with industry trends and best practices in business analysis?

How do you handle setbacks

How would you create a process flow diagram for a business process?

How would you design a comprehensive risk management framework for a large organization?

How do you ensure effective communication with clients during a project?

Incident where you took extra responsibilities for team success

How do you develop a strategic plan for a client?

How would you react if asked to change your job method but you think you are right

Describe your experience developing and implementing operational improvements for a client.