Interview questions asked at Lyft

Describe your approach to exit interviews.

How do you engage with passive candidates for future roles?

Describe the normalization process in database design.

Describe your strategy to reduce customer churn and its impact.

How do you simplify complex information for a user interface?

Describe how you would renew a contract with a previously dissatisfied customer.

What methods do you use to stay updated on UI/UX research and trends?

Design a basic version of Twitter with core features.

Handling misaligned customer expectations and product capabilities

Describe your approach to resolving financial data discrepancies.

Discuss an experience collaborating with other teams to solve a customer issue.

Describe an instance of adapting a marketing strategy using data insights and its outcome.

What metrics and methods did you use to measure a campaign's effectiveness

Describe your approach to handling customer pushback on pricing or product changes.

How would you revive the marketing strategy of a declining product?