Interview questions asked at Mastercard

How would you conduct a feasibility study for a merger or acquisition?

Describe a time you managed multiple digital communication channels. How did you ensure nothing was missed?

What criteria would you use to decide which positions to cut during layoffs?

Discuss an experience collaborating with other teams to solve a customer issue.

How would you create a test environment similar to production?

Differentiate between black-box and white-box testing.

What is the importance of crisis communication in PR?

Describe handling a high-value customer account and the challenges you faced.

What are some effective ways to generate leads?

How do you maintain relationships with promising but previously unsuccessful candidates?

How do you handle damage control for viral negative news about a client on social media?

What strategies do you use to keep your email inbox organized?

Describe your experience with paid advertising.

Describe a moment you identified and fixed an unnoticed issue

Approach to improve retention and reduce churn