Interview questions asked at ServiceNow

How do you ensure accessibility in your designs?

Differentiate between black-box and white-box testing.

Describe a complex financial analysis you've conducted and its outcome.

Describe your approach to managing customer complaints and negative feedback.

Discuss an experience collaborating with other teams to solve a customer issue.

How would you revive the marketing strategy of a declining product?

How do you test and optimize ad creatives for better performance?

What is your strategy for improving a client's public image in a controversial industry?

Explain your candidate sourcing process for difficult roles.

What key elements do you look for in a candidate during a phone screen?

How do you document a bug when you find one?

What is a bug tracking system and its importance?

What is the importance of crisis communication in PR?

How do you design for internationalization and localization?

How do you configure a front-end project for multiple languages?