Interview questions asked at UPS

Describe your use of A/B testing to improve a design concept.

Example of effectively reaching a specific target audience

Explain the key components of a financial statement

Describe how you would renew a contract with a previously dissatisfied customer.

Describe your strategy to reduce customer churn and its impact.

How do you use customer feedback to improve products?

Describe your process for debugging a failing automated test.

How do you simplify complex information for a user interface?

Describe your successful email marketing strategies.

What criteria would you use to decide which positions to cut during layoffs?

Describe your approach to handling customer pushback on pricing or product changes.

Describe your approach to resolving financial data discrepancies.

How would you revive the marketing strategy of a declining product?

Describe an instance of adapting a marketing strategy using data insights and its outcome.

Explain your candidate sourcing process for difficult roles.