Interview questions asked at Zoom

How do you engage with passive candidates for future roles?

Describe your use of A/B testing to improve a design concept.

How do you simplify complex information for a user interface?

Describe how you would renew a contract with a previously dissatisfied customer.

Describe your strategy to reduce customer churn and its impact.

How do you use customer feedback to improve products?

What methods do you use to stay updated on UI/UX research and trends?

How would you design and implement a CDN?

Describe your approach to managing customer complaints and negative feedback.

Describe your experience with paid advertising.

Describe your approach to handling customer pushback on pricing or product changes.

What metrics and methods did you use to measure a campaign's effectiveness

Explain your candidate sourcing process for difficult roles.

What criteria would you use to decide which positions to cut during layoffs?

Handling misaligned customer expectations and product capabilities